Our dedicated Early Years Provider Centre (EYPC) provides specialised supports to early learning and care service providers in the delivery of DCYA childcare funded programmes. The EYPC is a specific point of contact for service providers to direct queries regarding existing DCYA childcare funded programmes. Since the beginning national health emergency, our Early Years Provider Centre has dealt with over 13,000 queries on the emergency support measures introduced by DCYA, and the reopening of NCS and CCSP/TEC saver programmes. The vast majority of these were directed through e-mail and through service requests on the Hive as the most effective channels available. With early learning and care services operational again the Early Years Provider Centre has re-opened the in-bound telephone call channel since Monday 6th July.
We are conscious of the many asks on you as Service Providers at the moment and would ask you make use of the readily available guidance material which is available on the PIP Portal
The NCS FAQs for re opening has been updated with support on common registration queries.
For quick guides to registering children on the NCS see guidance below:
– If you are re registering a child who was in your service before the closure period click here
– If you are registering a new CHICK click here
– If you are registering non term hours click here
Re opening supports
We are currently verifying the information submitted on TWSCS with the information submitted to Revenue.
Any service provider who has passed the Revenue checks and does not have an TWSCS overpayment will receive a final payment this week.
Service providers whose information does not reconcile with information submitted to Revenue will be reviewed further and we will communicate with you in the coming weeks.
If you wish to contact the EYPC, you can do so by raising a Service Request on the Hive or by emailing email@example.com or by calling 01 5117222